Privacy Policy

CleatCrew ("Company," "we," "us," or "our") operates the CleatCrew mobile application and website located at cleatcrew.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

IMPORTANT: BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.

This Privacy Policy incorporates by reference our Terms of Service. Capitalized terms not defined herein have the meanings set forth in the Terms of Service.

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1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, email address, and password when you register.
• Boat Information: Boat name, type, length, hull identification number (if provided), co-owner count, and marina location.
• Financial Records: Expense entries, cost splits, fuel purchase records, and payment history between co-owners.
• Maintenance Records: Service logs, repair records, inspection notes, and associated photos.
• Scheduling Data: Calendar bookings, trip dates, and shared scheduling entries.
• User-Generated Content: Crew Board posts, notes, comments, and uploaded photos or documents.
• Co-Owner Contact Information: Email addresses of co-owners you invite to the platform.
• Communications: Any correspondence you send to us, including support requests and feedback.

1.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and push notification tokens.
• Usage Data: Pages viewed, features used, time spent on pages, click patterns, and general app interaction data.
• Log Data: IP address, browser type, access times, referring URLs, and error logs.
• Approximate Location: Marina and boat location data you provide during setup. We do not collect or track your real-time GPS location unless you explicitly grant location permissions for a specific feature.

1.3 Cookies and Tracking Technologies

When you access the Service through a web browser, we and our service providers may use cookies, web beacons, pixels, and similar tracking technologies to collect usage information automatically. These technologies help us understand how you interact with the Service, remember your preferences, and improve your experience.

You may disable cookies through your browser settings, but doing so may limit certain features of the Service. We do not use tracking technologies for third-party advertising purposes.

Do Not Track Disclosure: Some browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no universally accepted standard for interpreting DNT signals, the Service does not currently respond to browser DNT signals. We will update this Privacy Policy if we adopt a DNT standard in the future.

1.4 Information from Third-Party Services

• Authentication Providers: If you sign in through a third-party provider (such as Google or Apple), we may receive your name, email address, and profile identifier from that provider. We do not receive your password from third-party authentication providers.
• Payment Processors: We use Stripe, Inc. to process payments. We do not store, process, or retain your credit card numbers, bank account numbers, or other payment instrument details on our servers. Stripe's collection and use of your payment information is governed by its own privacy policy, available at https://stripe.com/privacy.

1.5 Information About Others

When you use the co-owner invite feature, you provide us with the email addresses of individuals you wish to invite. By submitting another person's email address, you represent and warrant that you have obtained that person's consent to share their contact information with us for the purpose of sending an invitation. We use this information solely to send the invitation and do not add uninvited individuals to our marketing lists.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Operation: To provide, maintain, and improve the CleatCrew platform, including shared scheduling, expense splitting, maintenance logging, and the marine specialist directory.
• Account Management: To create and manage your account, authenticate your identity, and enable co-owner invitations.
• Transactional Communications: To send you service-related notices, onboarding emails, renewal reminders, payment confirmations, and important updates about your account. These communications are not marketing and cannot be opted out of while your account is active.
• Marketing Communications: To send you promotional content and information about new features, with your consent. You may opt out at any time using the unsubscribe link in each email.
• Analytics and Improvement: To understand how users interact with our Service and to improve performance, features, and user experience.
• Safety and Security: To detect, prevent, and address fraud, abuse, unauthorized access, security risks, and technical issues.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
• Enforcement: To enforce our Terms of Service and this Privacy Policy, and to protect the rights, property, or safety of CleatCrew, our users, or the public.

We do not sell your personal information to third parties. We do not share your personal information for cross-context behavioral advertising. We do not use your information for targeted third-party advertising.

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3. How We Share Your Information

We may share your information in the following limited circumstances:

• With Your Co-Owners: Your name, booking activity, expense entries, maintenance logs, and Crew Board posts are visible to other co-owners of the same boat. By using the Service, you expressly consent to this sharing, which is fundamental to how the Service operates. You acknowledge that you cannot use the core features of the Service without this co-owner visibility. If you remove yourself from a boat, your historical contributions (expense entries, maintenance logs) may remain visible in anonymized form to preserve record integrity for remaining co-owners.

• Service Providers: We share information with third-party service providers who perform services on our behalf, including:

  • Supabase, Inc. — database hosting, authentication, and data storage
  • Stripe, Inc. — payment processing
  • Email delivery services — transactional and marketing email delivery

  These providers are bound by contractual obligations to protect your information, to use it only for the purposes for which it was disclosed to them, and to refrain from disclosing it to other third parties. We conduct reasonable due diligence on service providers before engaging them.

• Merchant Directory Interactions: When you submit a service request through the marine specialist directory, your boat type, location, and nature of the service request (but not your name or email) may be shared with the relevant merchant to facilitate the service. Your personal contact information is shared with a merchant only if you expressly consent.

• Legal Requirements: We may disclose your information if required or permitted to do so by law, regulation, subpoena, court order, or other governmental or regulatory request. Where legally permissible, we will make reasonable efforts to notify you before disclosing your information in response to legal process.

• Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

• Business Transfers: In connection with a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will provide you with notice via email and/or a prominent notice on the Service at least thirty (30) days before any such transfer takes effect, and your information will remain subject to the promises made in the pre-existing Privacy Policy until a new policy is accepted by you or thirty (30) days have elapsed following notice.

• Aggregated or De-Identified Data: We may share aggregated or de-identified data that cannot reasonably be used to identify you with third parties for industry analysis, research, or other purposes. We maintain and use de-identified data only in a de-identified fashion and will not attempt to re-identify such data.

• With Your Consent: We may share your information for other purposes not listed above with your explicit, informed consent.

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4. Data Collection Summary

The following table summarizes the categories of data we collect, the purpose of collection, and whether the data is required:

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5. Data Retention

We retain your personal information according to the following schedule:

• Active Account Data: Retained for as long as your account remains active and for a period of thirty (30) days following account deletion to allow for recovery in case of accidental deletion.
• Financial and Expense Records: Retained for seven (7) years after the transaction date, or as required by applicable tax and financial regulations, whichever is longer.
• Maintenance and Service Logs: Retained for the life of the boat profile on the platform, or three (3) years after account deletion, whichever is shorter. This retention serves the legitimate interests of remaining co-owners who rely on maintenance history.
• Communications and Support Records: Retained for three (3) years after the last communication.
• Usage and Analytics Data: Retained in identifiable form for twelve (12) months, after which it is aggregated and de-identified.
• Backup Systems: All data is purged from backup systems within ninety (90) days of deletion from primary systems.

If you request account deletion, we will delete or de-identify your personal information within thirty (30) days, except for data we are legally required or legitimately permitted to retain as specified above. We will inform you of any data retained and the basis for retention.

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6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including:

• All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher (HTTPS).
• Authentication credentials are securely hashed using industry-standard algorithms and are never stored in plaintext.
• Access to personal data is restricted to authorized personnel on a need-to-know basis, with role-based access controls.
• We use Supabase's infrastructure, which includes encryption at rest (AES-256), network isolation, and regular security audits.
• We conduct periodic reviews of our data collection, storage, and processing practices.
• We maintain incident response procedures for potential data breaches.

While we take reasonable and appropriate precautions to protect your information, no method of electronic transmission or storage is completely secure. We cannot and do not guarantee absolute security of your data.

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7. Data Breach Notification

In the event of a data breach that compromises the security, confidentiality, or integrity of your unencrypted personal information, we will notify affected users in accordance with applicable law, including California Civil Code § 1798.82. Notification will be provided without unreasonable delay, and in no event later than required by applicable law. Notification may be made by email to the address associated with your account, by posting a notice on the Service, or by other means as required by law.

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8. Your Rights and Choices

8.1 General Rights (All Users)

You may at any time:

• Access your personal information through your account settings.
• Update or correct your personal information through your account settings.
• Export your data by contacting us at boat@cleatcrew.com with the subject line "Data Export Request." We will provide your data in a commonly used, machine-readable format (CSV or PDF) within thirty (30) days.
• Delete your account through the Delete Account option in your account settings (navigate to More → Delete Account on mobile, or Settings → Delete Account on web), or by contacting us at boat@cleatcrew.com with the subject line "Account Deletion". We will process deletion requests within thirty (30) days.
• Opt out of marketing communications by following the unsubscribe link in any promotional email. Note that you cannot opt out of transactional or service-related communications while your account is active.
• Manage push notifications through your device settings. You may disable push notifications at any time, though this may affect your ability to receive booking reminders and co-owner activity alerts.

8.2 California Residents — CCPA/CPRA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with the following additional rights:

Right to Know. You have the right to request that we disclose what personal information we have collected about you in the preceding twelve (12) months, including: (a) the categories of personal information collected; (b) the categories of sources from which it was collected; (c) the business or commercial purpose for collecting or selling it; (d) the categories of third parties with whom we share it; and (e) the specific pieces of personal information we have collected about you.

Right to Delete. You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions permitted by law (including data we must retain for legal compliance, completing transactions, detecting security incidents, and exercising free speech).

Right to Correct. You have the right to request correction of inaccurate personal information we maintain about you. We will use commercially reasonable efforts to correct verified inaccurate information within forty-five (45) days.

Right to Opt Out of Sale or Sharing. We do not sell your personal information as defined by the CCPA/CPRA, and we do not share your personal information for cross-context behavioral advertising purposes. Therefore, there is no need to opt out, and we do not offer a "Do Not Sell or Share My Personal Information" link.

Right to Limit Use of Sensitive Personal Information. We do not collect or process sensitive personal information (as defined by the CPRA) beyond what is necessary to provide the Service. We do not use sensitive personal information for purposes other than those permitted under the CPRA.

Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not: (a) deny you the Service; (b) charge you different prices or rates; (c) provide you a different level or quality of service; or (d) suggest that you may receive a different price, rate, or quality of service because you exercised your rights.

Categories of Personal Information Collected (CCPA Disclosure):

How to Submit a CCPA Request: To exercise any of these rights, email us at boat@cleatcrew.com with the subject line "CCPA Request" or write to us at the address listed in Section 16. We will verify your identity by confirming your email address and account information before processing your request. You may also designate an authorized agent to make a request on your behalf by providing written authorization and proof of the agent's identity. We will respond to verified consumer requests within forty-five (45) days of receipt. If we require additional time, we will inform you of the reason and extension period (up to an additional forty-five (45) days).

California "Shine the Light" Law (Cal. Civ. Code § 1798.83): California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. As stated in this Privacy Policy, we do not disclose personal information to third parties for their direct marketing purposes.

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9. Children's Privacy

The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of eighteen (18). If we become aware that we have collected personal information from a person under 18 without verifiable parental consent, we will take steps to delete that information within a commercially reasonable time. If you believe that we have inadvertently collected information from a minor, please contact us immediately at boat@cleatcrew.com with the subject line "Underage User Report."

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10. Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications that are not operated or controlled by us, including but not limited to Stripe's payment pages and merchant websites listed in our directory. This Privacy Policy does not apply to those third-party services. We are not responsible for the content, privacy policies, or practices of any third-party services. We encourage you to review the privacy policy of every third-party service you access. Inclusion of a link does not imply endorsement of the linked site.

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11. International Data Transfers

Our servers and service providers are located in the United States. If you access the Service from outside the United States, you understand and expressly consent to the transfer, storage, and processing of your personal information in the United States, where data protection laws may differ from — and may be less protective than — those in your jurisdiction. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. If we make material changes, we will notify you by: (a) posting the updated policy on this page and updating the "Last Updated" date at the top; and (b) sending you an email notification at least fifteen (15) days before the changes take effect. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the updated Privacy Policy, you must stop using the Service and may request account deletion.

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13. Binding Arbitration and Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE DISPUTES HEARD BY A JUDGE OR JURY.

13.1 Agreement to Arbitrate

You and CleatCrew agree that any dispute, claim, or controversy arising out of or relating to this Privacy Policy, the Service, your use of the Service, or any data collected in connection with the Service (collectively, "Disputes") shall be resolved exclusively through final and binding individual arbitration, rather than in court. Notwithstanding the foregoing, either party may bring individual claims in small claims court if the claims fall within the court's jurisdictional limits, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

13.2 Arbitration Rules, Procedure, and Fees

Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, available at https://www.adr.org/consumer. The arbitration shall be conducted in San Diego County, California, unless you and CleatCrew mutually agree to a different location. The arbitration shall be conducted in English.

Fee Allocation: CleatCrew will pay all AAA filing fees, administration fees, and arbitrator fees for claims of $75,000 or less, except that if the arbitrator finds that the substance of your claim or the relief sought is frivolous or brought for an improper purpose (as measured by Federal Rule of Civil Procedure 11(b)), then the payment of fees will be governed by the AAA Rules. If your claim exceeds $75,000, the allocation of fees will be determined by the AAA Rules.

If the amount in controversy is $25,000 or less, the arbitration shall be conducted solely on the basis of documents submitted to the arbitrator, unless either party requests an in-person, telephonic, or video hearing. If the amount in controversy exceeds $25,000, the right to a hearing will be determined by the AAA Consumer Arbitration Rules.

The arbitrator shall have exclusive authority to resolve all Disputes, including the scope, enforceability, and arbitrability of this arbitration agreement. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator may award any relief that a court could award, including injunctive and declaratory relief, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

13.3 Class Action and Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CLEATCREW AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS MEMBER, OR PARTICIPANT IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class, collective, or representative proceeding. If a court or arbitrator determines that this class action waiver is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provision in Section 13.1 shall be deemed null and void in its entirety, and the parties shall be deemed to have not agreed to arbitrate Disputes.

YOU AND CLEATCREW HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and CleatCrew acknowledge that each party is voluntarily and knowingly waiving the right to a jury trial and the right to participate in a class action.

13.4 Opt-Out Right

You have the right to opt out of this arbitration agreement. You may opt out by sending written notice to boat@cleatcrew.com within thirty (30) days of the date you first create an account or first accept this Privacy Policy, whichever is earlier. Your notice must include: (a) your full legal name; (b) the email address associated with your CleatCrew account; (c) your mailing address; and (d) a clear, unambiguous statement that you wish to opt out of the arbitration agreement. If you timely opt out, you will not be subject to the arbitration agreement, but all other terms of this Privacy Policy remain in full effect. If you do not opt out within the 30-day period, you will be bound by this arbitration provision. Opting out will not affect any other rights or obligations under this Privacy Policy.

13.5 Survival

This arbitration provision shall survive the termination of your account, any changes to this Privacy Policy (unless you expressly reject the changes), and the bankruptcy, dissolution, or cessation of operations of CleatCrew.

13.6 Severability

If any portion of this arbitration provision (other than the class action waiver in Section 13.3) is found to be invalid or unenforceable, the remaining portions shall remain in full force and effect. If the class action waiver in Section 13.3 is found to be invalid or unenforceable, the entirety of this arbitration provision shall be null and void, except that the jury trial waiver shall remain in effect to the fullest extent permitted by law.

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14. Content Removal and Takedown Policy

14.1 User Content Removal

You may request the removal of any content you have posted on the Service (including Crew Board posts, photos, documents, and maintenance logs) at any time by:

• Deleting the content directly through the app interface, where available; or
• Sending a written request to boat@cleatcrew.com with the subject line "Content Removal Request," identifying the specific content to be removed with sufficient detail to allow us to locate it.

We will process content removal requests within fifteen (15) business days. Content that has been shared with co-owners may have been viewed, downloaded, or relied upon by other users prior to removal. Removal of content from the Service does not guarantee complete erasure from all systems; backups are purged on a regular cycle not to exceed ninety (90) days. Financial records required by law may be retained in accordance with Section 5 even after a content removal request.

14.2 DMCA Copyright Takedown

CleatCrew respects the intellectual property rights of others and expects its users to do the same. If you believe that content available on or through the Service infringes your copyright, you may submit a takedown notice pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512 ("DMCA"), by providing the following information in writing to our designated agent:

1. A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest.
2. A description of the copyrighted work that you claim has been infringed, or, if multiple works are covered by a single notification, a representative list of such works.
3. A description of the location of the allegedly infringing material on the Service, with sufficient detail to allow us to find it (e.g., a URL or screenshot).
4. Your contact information, including name, mailing address, telephone number, and email address.
5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

DMCA Designated Agent: CleatCrew Email: boat@cleatcrew.com Subject Line: "DMCA Takedown Notice"

We will respond to valid DMCA notices expeditiously and, in any event, within ten (10) business days. We will remove or disable access to the allegedly infringing content and will notify the user who posted the content.

Please note: If you knowingly misrepresent that material or activity on the Service is infringing, you may be subject to liability for damages, including costs and attorneys' fees, incurred by us or by the alleged infringer (17 U.S.C. § 512(f)).

14.3 Counter-Notification

If you believe your content was removed or disabled in error or due to misidentification, you may submit a counter-notification to boat@cleatcrew.com containing:

1. Your physical or electronic signature.
2. Identification of the content that was removed or disabled and the location at which it appeared before removal.
3. A statement under penalty of perjury that you have a good faith belief the content was removed or disabled as a result of mistake or misidentification of the material.
4. Your name, mailing address, telephone number, and a statement that (a) you consent to the jurisdiction of the Federal District Court for the Southern District of California, and (b) you will accept service of process from the person who provided the original takedown notice or that person's agent.

Upon receipt of a valid counter-notification, we will promptly forward it to the original complainant. If the complainant does not file a court action seeking to restrain the allegedly infringing activity within fourteen (14) business days after receiving the counter-notification, we will restore the removed content, provided we have no other reason to withhold it.

14.4 Repeat Infringers

In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat infringers of intellectual property rights. We may also terminate the account of any user who is the subject of repeated takedown notices, regardless of whether a counter-notification is filed.

14.5 Platform-Initiated Content Removal

CleatCrew reserves the right to remove, disable, or restrict access to any content on the Service, without prior notice to the user, that in our reasonable discretion:

• Violates any applicable federal, state, or local law or regulation.
• Infringes the intellectual property, privacy, publicity, or other proprietary rights of any third party.
• Is abusive, harassing, threatening, defamatory, obscene, or otherwise objectionable.
• Contains malware, viruses, or code designed to disrupt, damage, or limit the functionality of any software or hardware.
• Compromises the security, integrity, or availability of the Service.
• Violates our Terms of Service.
• Is the subject of a valid legal order or government request.

We will make reasonable efforts to notify affected users when content is removed or restricted, except where: (a) notification is prohibited by law or court order; (b) notification could compromise a legitimate investigation; or (c) the content poses an imminent risk of harm.

14.6 Account Takedown and Data Export

Upon termination or deletion of your account — whether initiated by you or by CleatCrew — you may request an export of your personal data prior to deletion. Data export requests must be submitted to boat@cleatcrew.com with the subject line "Data Export Request" at least fifteen (15) days before the requested account deletion date. We will provide your data in a commonly used, machine-readable format (such as CSV, JSON, or PDF) within thirty (30) days.

If CleatCrew initiates account termination for a violation of our Terms of Service, we will provide you with at least seven (7) days' notice (except where prohibited by law or in cases of severe or repeated violations posing a risk to other users or the platform) to allow you to submit a data export request before termination takes effect.

After account deletion, your personal data will be removed in accordance with Section 5 (Data Retention) of this Privacy Policy.

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15. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. For any Disputes not subject to arbitration under Section 13 (including actions for injunctive or equitable relief), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in San Diego County, California.

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16. Limitation of Liability for Data Incidents

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLEATCREW BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO ANY UNAUTHORIZED ACCESS TO, OR BREACH OF, OUR SECURITY MEASURES OR ANY PERSONAL INFORMATION STORED THEREIN, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND REGARDLESS OF WHETHER CLEATCREW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION DOES NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW OR TO DAMAGES ARISING FROM CLEATCREW'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

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17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CleatCrew Email: boat@cleatcrew.com Website: https://cleatcrew.com

For specific requests, please use the following subject lines:

• CCPA requests: "CCPA Request"
• Account deletion: "Account Deletion"
• Data export: "Data Export Request"
• DMCA notices: "DMCA Takedown Notice"
• Content removal: "Content Removal Request"
• Privacy questions: "Privacy Inquiry"

We will acknowledge receipt of your request within five (5) business days and provide a substantive response within the timeframes specified in the relevant section of this Privacy Policy.